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Benefits

  • No queues: Your requested items will be made available for pick up within 5 working days.
  • Convenience: Using the iRequire Self-Service guarantees you priority service when you go to pick up your pre-ordered item in-branch.

Items available via iRequire

  • Statement printing
  • Card Collection
  • Token Collection
  • Cheque book pick up
  • Cash pick-up

FAQs

The GTBank iRequire Self-Service allows you pre-order online the collection of your Token, Card, Cheque-Book or Bank Statement for pick-up at select GTBank branches. iRequire is available on Internet Banking where you can make your item requests which will then be made available for pick-up at designated branches.

Statement printing, Token Collection, Card Collection, Cheque book pick up and Cash pick-up.

This service can only be accessed via Internet Banking.

Customer visits the selected pick-up branch and retrieves the items based on the selected pick-up option i.e via Orange Lockers (outside the banking hall) or from the Operations Head in the banking hall.

No. iRequire is a fast-track service. Customer are speedily attended to by the Operations Head.

There are no additional charges, except for normal banking charges for the service that has been requested. For instance, if you request a cheque book, you'll only be debited the charges attached to the Cheque book

Yes, for Orange Locker pick-up options only.

Pick-up time will be during working hours between 8am and 5pm (in-branch)